Terms of Service
Effective from January 2, 2025
Chapter 1: General Provisions
Article 1 (Purpose)
These Terms of Service (hereinafter "Terms") govern the rights, obligations, responsibilities, terms of use, and procedures between Simple Safaris Co., Ltd. (hereinafter "Company") and users (hereinafter "User") in connection with the services provided by the Company (hereinafter "Service").
Article 2 (Definitions)
The definitions of terms used in these Terms are as follows:
(1) "Service": An online platform service for reservations, purchases, information provision, and recommendations of products, goods, and services provided by the Company. The Service refers to all services of Ahmo Travel (On Vacation) operated by Simple Safaris Co., Ltd., including desktop, mobile web, and app services, as well as services provided through programs or services developed or built by third parties using APIs published by the Company.
(2) "User": A customer who accesses the Service, enters into a service agreement with the Company in accordance with these Terms, and uses the services provided by the Company, including general customers (non-members) who have not created a user account (ID/PW).
(3) "Post": Refers to symbols (including URLs), text, voice, audio, video (including moving images), images (including photos), files, etc. posted or registered by the User on the Service.
(4) "Coupon": A discount voucher or preferential ticket (regardless of form, whether online, mobile, or offline) that allows the User to receive a discount on the usage amount by the displayed amount or percentage when using the Service. The types and details of coupons may vary according to Company policy.
(5) "Points": Virtual numerical data provided by the Company to Users for benefits from Service use or convenience, which can be used for payment of products on the Service. Specific usage methods, names (e.g., mileage), and cash refund possibilities may vary according to Company policy.
Article 3 (Effectiveness and Modification of Terms)
① These Terms shall be effective for all Users who wish to use the Service. However, for certain specific services, the terms of the business operator providing such services to the Company shall apply instead of these Terms (detailed guidance is separately indicated in each service area).
② These Terms can be viewed by the User when signing up for the Service, and the Company shall post the Terms on the Company's website or app so that Users can view them at any time.
③ The Company may revise these Terms within the scope not violating relevant laws such as the Act on the Regulation of Terms, the Act on Consumer Protection in Electronic Commerce, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Consumer Basic Act, and the Electronic Documents and Electronic Transactions Act.
④ When the Company modifies these Terms, it shall announce the effective date and reasons for modification at least 7 days prior to the effective date. However, for modifications unfavorable to Users, such announcement shall be made at least 30 days before the effective date, and individual notice shall be provided via email, etc. However, if individual notice is difficult due to the User's failure to provide contact information, failure to update after changes, etc., public notice shall be deemed as individual notice.
⑤ If the Company announces or notifies modified Terms stating that failure to express refusal by the effective date of modification shall be deemed consent, and the User does not expressly refuse the modification, the User shall be deemed to have agreed to the modified Terms.
⑥ If the User does not agree to the modified Terms, the User may discontinue use of the Service and terminate the service agreement.
⑦ Users must exercise due diligence regarding Term modifications, and the Company shall not be liable for damages to Users resulting from ignorance of modified Terms.
Article 4 (Supplementary Rules and Relationship with Related Laws)
① Matters not specified in these Terms or individual terms shall be governed by relevant laws including the Telecommunications Business Act, the Electronic Documents and Electronic Transactions Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, and the Personal Information Protection Act, as well as detailed service guidelines established by the Company. Furthermore, the Company's limitation of liability provisions set forth in these Terms shall apply to the maximum extent permitted by applicable law.
② The Company may establish individual terms or operating principles for individual items within the Service as necessary. In cases of conflict between these Terms and individual terms or operating principles, the individual terms or operating principles shall prevail.
Chapter 2: Formation of Service Agreement
Article 5 (Formation of Service Agreement)
① The service agreement is formed when a person wishing to become a User (hereinafter "Applicant") agrees to the contents of the Terms, fills in member information according to the registration form prescribed by the Company, applies for membership, and the Company approves such application.
② Users may create and use multiple IDs, but for certain services requiring identity verification, only the first identity-verified ID may be used.
Article 6 (Reservation and Refusal of Service Agreement)
① The Company may refuse to approve or subsequently terminate the service agreement for applications falling under any of the following:
(1) When the application form contains false information, omissions, or errors
(2) When using another person's name, email, contact information, etc.
(3) When the application is made for the purpose of violating relevant laws or undermining public order or morals
(4) When the Applicant has previously lost User status under these Terms (except with prior Company approval for re-registration)
(5) When approval is impossible due to reasons attributable to the User
(6) When the phone number or email information is the same as an already registered User
(7) When intending to use the Service for improper purposes or for-profit purposes
(8) When confirmed to be in violation of these Terms or otherwise illegal or improper, or when the Company deems it necessary based on reasonable judgment
(9) When the applicant is under 14 years of age
② For applications under Paragraph 1, the Company may request identity verification through mobile phone number authentication or real-name verification through a professional institution.
③ The Company may reserve approval of user registration in the following cases:
(1) When there is no practical capacity in service provision facilities
(2) When it is deemed technically problematic to provide the service
(3) When the Company deems it financially or technically necessary
(4) When the real-name verification and identity authentication procedures under Paragraph 2 are in progress
④ When the Company does not approve or reserves approval of membership registration under Paragraphs 1 and 3, the Company shall notify the applicant of the refusal or reservation in accordance with the method determined by the Company.
⑤ The time of formation of the service agreement shall be the point at which the Company indicates 'registration complete' in the application process or separately notifies thereof.
Article 7 (Management of User Information)
① Users may view, change, or modify their personal information through the information modification function on the website or app, or through customer service. However, identity verification procedures may be required for certain personal information.
② If the User's registered email address or contact information has changed, the User must make such changes in accordance with Paragraph 1 to maintain current information, and the User shall bear all disadvantages arising from failure to do so.
Article 8 (Management Responsibility of Account Information)
① Management responsibility for account information such as ID and password lies with the User, and the User may not transfer or lend account information to others.
② Except in cases attributable to the Company, the Company shall not be liable for any loss or damage resulting from disclosure, transfer, lending, or sharing of account information.
③ When the User becomes aware that a third party is using their account (including lending), the User must immediately take measures such as changing the password and notify the Company. The User shall be responsible for all disadvantages arising from failure to provide such notification.
Article 9 (Collection and Protection of User Information)
① The Company complies with personal information-related laws and collects, uses, retains, and provides user information accordingly in providing the Service.
② In addition to information directly provided by Users in the course of using the Service, the Company may collect and use or provide to third parties other information in accordance with procedures prescribed by relevant laws such as personal information protection laws. In such cases, the Company shall obtain necessary consent from Users or comply with procedures prescribed by relevant laws.
③ The Company strives to protect Users' personal information in accordance with relevant personal information protection laws, and details regarding the Company's personal information processing can be checked at any time through the Privacy Policy.
④ The Company's Privacy Policy does not apply to sites linked outside the Company's official site or app. Users are responsible for checking the privacy policies of linked sites and third parties providing services, and the Company assumes no responsibility in this regard.
Chapter 3: Service Use
Article 10 (Commencement of Service Use)
Users may use the Service from the time the Company approves the application, and the Company shall provide the Service in accordance with these Terms from the time of such approval.
Article 11 (Service Hours)
① The Service is available 24 hours a day, 365 days a year, unless there are special business or technical reasons. The Company may divide the Service into certain ranges and separately designate available hours for each range.
② The Company may conduct regular or occasional inspections as necessary for providing the Service, and the inspection schedule shall be as announced on the service screen.
Article 12 (Service Content)
① The Service refers to the online platform service related to leisure provided by the Company to Users as defined in Article 2, Paragraph 1. The Service is not limited to currently provided products and may be added, changed, or modified through future development or partnerships with other companies, and certain services may require identity verification procedures in this process.
② The Company may change or discontinue all or part of the Service being provided due to operational or technical necessity when there are substantial reasons such as difficulty in smooth service provision due to decrease in users, deterioration of profitability, need to transition to next-generation services due to technological advancement, or changes in Company policy related to service provision.
③ When there are changes or service suspensions regarding service content, usage methods, or usage hours, the content and reasons for the change or suspension and the date shall be announced 30 days in advance through the Company homepage or the "Notice" screen within the Service in a manner that Users can sufficiently recognize.
④ Due to the nature of services provided free of charge, no separate compensation shall be provided to Users upon termination of all or part of the Service under this Article, unless otherwise specifically provided by applicable law.
⑤ Individual guidance on service use, information on products, precautions for reservation, cancellation and refund policies, etc. are provided through individual service usage guidance and introductions.
Article 13 (Changes and Suspension of Service)
① The Company may notify Users of the content and provision date of changes to the Service in the manner prescribed in Article 22 of these Terms and provide the changed Service.
② The Company may restrict or suspend all or part of the Service in the following cases:
(1) When the identity verification procedures required for using certain services have not been completed, or when the identity verification information is confirmed to be forged, falsified, or false
(2) When the User interferes with the Company's business activities
(3) When necessary for system operation such as regular inspections, server expansion and replacement, or network instability
(4) When normal service provision is impossible due to power outages, service equipment failures, service congestion, maintenance or inspection/suspension of facilities by telecommunications carriers, etc.
(5) When the Company determines that it is inappropriate to continue providing the Service due to other significant reasons
(6) When there are force majeure reasons such as natural disasters or national emergencies
③ In the case of service suspension under Paragraph 2, the Company shall notify Users in the manner prescribed in Article 22. However, this shall not apply when prior notice is impossible due to service suspension caused by reasons beyond the Company's control (failures without operator's intent or negligence, system down, etc.).
④ The Company shall not be liable for any problems arising from changes or suspension of the Service under Paragraph 2.
Article 14 (Information Provision and Advertising)
① Part of the service investment base that enables the Company to provide the Service to Users comes from revenue through advertising. Accordingly, Users agree to the display of advertisements on the service screen when using the Service.
② The Company provides customized advertising utilizing not only Users' post content and search content but also standard log information such as language, cookies and device information, IP address, browser type, operating system, and request date and time. For details, please refer to the "Privacy Policy."
③ If Users use advertisements displayed on the Service or use products through advertisers' promotional activities through the Service, this is entirely a legal relationship between the User and the advertiser. Therefore, all issues including disputes between the User and the advertiser arising therefrom shall be resolved directly between the User and the advertiser, and the Company shall not be liable in this regard.
④ The Company may send various marketing information deemed necessary during Users' use of the Service through KakaoTalk, SMS (LMS), smartphone notifications (Push notifications), E-mail, etc. using personal information collected from Users, and Users agree to this. However, Users may withdraw their marketing consent at any time in accordance with applicable law, except for transaction-related information and responses to customer inquiries, in which case the Company shall cease providing such marketing information (however, there may be a time lag in system reflection).
Article 15 (Rights to Posts)
① The copyright of posts belongs to the User. However, the Company may use, edit, and modify posts created by Users for the purpose of posting, transmission, and sharing, and may post or utilize them on other Company services or linked/sales channels.
② When the Company uses posts for purposes other than posting within the Service, the poster must be clearly indicated. However, this does not apply to anonymous posts whose poster cannot be identified or non-commercial cases.
③ Users must not infringe upon the intellectual property rights of others, including copyrights, when creating posts, and the Company assumes no responsibility therefor. If a third party files objections, claims for damages, or requests for deletion against the Company on the grounds that a User has infringed upon the rights of others, the Company may take necessary measures, and all costs or liability for damages arising therefrom shall be borne by the User.
④ The Company may delete posts that a User has posted when the User terminates the service agreement and withdraws from the site, or when terminated for legitimate reasons.
⑤ All rights and responsibilities for posts created by Users lie with the User who posted them, and the Company may delete or take temporary measures without prior notice if it determines that posts posted or registered by Users fall under any of the following, and the Company shall not be liable therefor:
(1) Content that defames or damages the reputation of other Users or third parties
(2) Content that disseminates or links content that violates public order and morals
(3) Content that promotes illegal copying or hacking
(4) Posting commercial advertisements or promotional content without prior approval from the Company
(5) Cases requiring financial transactions between individuals
(6) Cases deemed to be associated with criminal acts
(7) Content that infringes the Company's copyrights, third parties' copyrights, or other rights
(8) Content created by unauthorized use of another person's account information or name, or content that has been illegally forged or altered from information entered by others
(9) Content of private political judgments or religious views that the Company deems inconsistent with the nature of the Service
(10) Cases that deviate from the purpose of posting, such as posting the same content multiple times
(11) Cases that deviate from the posting principles established by the Company or do not match the nature assigned to the posting location
(12) Cases where the rights holder (business owner) requests suspension or deletion of posts due to change of business owner or internal/external construction
(13) Other cases deemed to violate applicable laws
⑥ If a User's post contains content that violates the Information and Communications Network Act, Copyright Act, or other applicable laws, the rights holder may request suspension or deletion of the relevant post in accordance with the procedures prescribed by applicable law, and the Company shall take measures in accordance with applicable law.
⑦ The Company may take temporary measures on the relevant "posts" in accordance with applicable law even without the rights holder's request under Paragraph 2 of this Article, if there are grounds to believe that rights infringement is occurring or if there are other violations of Company policy or applicable law.
⑧ Detailed procedures under this Article shall be in accordance with the post suspension request service determined by the Company within the scope prescribed by the Information and Communications Network Act and the Copyright Act.
* Post suspension requests: operation@ahmotravel.com
Article 16 (Attribution of Rights)
① Copyrights and intellectual property rights to the Service belong to the Company. However, posts and works provided under partnership agreements are excluded.
② All trademarks, service marks, logos, and other copyrights and intellectual property rights related to the Service's design, text, scripts, graphics, and inter-user transmission functions created by the Company are owned by or licensed to the Company under the laws of the Republic of Korea and foreign countries.
③ Users do not own the Service or acquire copyrights to the Service by virtue of these Terms, but rather receive permission to use the Service from the Company. The Service is provided in a form that can be used by Users only for information acquisition or personal use.
④ Users may not copy, use, distribute, or otherwise reproduce the Company's text, scripts, graphics, and inter-user transmission functions obtained through the Service for commercial purposes, including copying or distributing user status information, except as explicitly permitted.
⑤ The Company only grants Users a right to use accounts, IDs, content, etc. in accordance with the terms of use determined by the Company in relation to the Service, and Users may not dispose of them through transfer, sale, provision as collateral, or other acts.
⑥ Users shall not reproduce, transmit, publish, distribute, broadcast, edit, reprocess, or otherwise use for commercial purposes the information obtained in the course of using the Service, or allow third parties to use it, without the prior consent of the Company.
Article 17 (Points)
① Points are granted to Users in accordance with the Company's policy, and matters regarding accumulation standards, usage methods, expiration periods, and restrictions for each type of points shall be separately announced or notified. However, if the expiration period for points is not separately announced, it shall be deemed as one year.
② Points shall automatically expire if not used during the usage period, or if the User withdraws or loses eligibility. Points that have expired due to User withdrawal or loss of eligibility shall not be restored even upon re-registration.
③ Users may not transfer points to third parties except as otherwise specified by the Company. If it is confirmed that a User has acquired/used points through methods not approved by the Company, the Company may cancel reservation applications made using points or suspend or terminate the User's eligibility.
④ The Company's policies regarding points may change according to the Company's business policies. In the case of changes unfavorable to Users, notice or notification shall be provided in accordance with the provisions of Article 3, and continued use of the Service shall be deemed as consent.
Article 18 (Coupons)
① Coupons may be issued by the Company for a fee or free of charge and may be classified according to the target audience, distribution channel, usage target, etc. Details regarding coupon classification, discount amount (discount rate), usage methods, usage periods, and restrictions shall be displayed on the coupon or service screen. The types, content, and issuance of coupons may vary according to the Company's business policies.
② Coupons cannot be withdrawn as cash and shall expire when the usage period displayed on the coupon expires or when the service agreement is terminated.
③ When a reservation transaction is cancelled, whether the coupon used for the reservation is restored shall be determined in accordance with the Company's policy, and details shall be provided through verbal notification or the reservation service screen.
④ Users may not transfer coupons to third parties or other IDs, trade them for value, or convert them to cash, except as otherwise specified by the Company. If it is confirmed that a User has acquired/used coupons through fraudulent or unauthorized methods, the Company may cancel reservation applications made using the User's coupons or suspend or terminate the User's eligibility.
⑤ The Company's policies regarding coupons may change according to the Company's business policies. In the case of changes unfavorable to Users, notice or notification shall be provided in accordance with the provisions of Article 3, and continued use of the Service shall be deemed as consent.
Chapter 4: Obligations of Contracting Parties
Article 19 (Company's Obligations)
① The Company shall not engage in acts prohibited by relevant laws and these Terms or contrary to public morals, and shall make its best efforts to provide continuous and stable services.
② The Company shall establish security systems to protect personal information so that Users can safely use the Service, and shall publicly announce and comply with its privacy policy, and shall not disclose or distribute Users' personal information to third parties without their consent, and shall strive to protect it.
③ The Company shall take necessary measures when it acknowledges that opinions or complaints raised by Users in connection with service use are justified.
④ When Users suffer damage from the Service provided by the Company, the Company shall be liable only for damages caused by the Company's intent or negligence, and the scope of such liability shall be limited to ordinary damages.
Article 20 (User's Obligations)
① Users must comply with relevant laws, the provisions of these Terms, usage guidelines, precautions announced on the Service, and matters notified by the Company, and must not engage in acts that interfere with the Company's business.
② Users may not transfer, donate, or provide as collateral their right to use the Service or any other status under the service agreement.
③ Users shall not engage in any of the following acts in connection with service use:
(1) Entering, registering, or transmitting false information in the course of service use, including service application changes and identity verification
(2) Improperly using the service by stealing another User's ID and password, or stealing information
(3) Using another person's payment information, such as bank account numbers and credit card numbers, without their permission to use the Company's paid services
(4) Posting content that interferes with the Company's business without justifiable cause
(5) Altering information posted by the Company
(6) Transmitting or posting information other than that prescribed by the Company (such as computer programs)
(7) Infringing upon the copyrights or other intellectual property rights of the Company or third parties
(8) Damaging the reputation of the Company or third parties or interfering with their business
(9) Publicly disclosing or posting obscene or violent messages, images, audio, or other information contrary to public order and morals
(10) Using the Service for commercial purposes without the Company's consent
(11) Posting or sending emails by impersonating or pretending to be the Company's employees or service administrators, or by stealing another person's name
(12) Registering or distributing computer viruses, other computer codes, files, or program materials that cause malfunction of service-related equipment or destruction and confusion of information
(13) Modifying software provided by the Company, or copying, disassembling, or imitating the Service through reverse engineering, decompiling, disassembling, or any other processing acts
(14) Using automated access programs or other abnormal methods to use the Service, thereby placing a load on the Company's servers and interfering with the Company's normal service
(15) Collecting, storing, or disclosing other Users' personal information without their consent
(16) Other illegal acts or acts that violate the Company's regulations
④ When Users engage in the acts described in Paragraph 1, the Company may delete or temporarily delete the relevant posts and restrict use of the Service or unilaterally terminate the agreement.
⑤ Users must immediately update any changes to their member information or account information in accordance with Article 7, and must thoroughly manage their passwords. Users shall bear all responsibility for all consequences arising from negligent management, unauthorized use, etc. attributable to the User, and the Company shall not be liable therefor.
⑥ When a minor under the Civil Act uses paid services, the minor User must obtain consent from their legal representative before payment, and children under the age of 14 may not use this Service.
⑦ Users may not engage in sales activities using the Service unless officially authorized by the Company, and in particular may not engage in hacking, earning revenue through advertising, commercial activities through obscene sites, illegal distribution of commercial software, etc. The Company shall not be liable for the results and losses of business activities or legal actions by relevant authorities resulting from violation of this provision, and the User shall be obligated to compensate the Company for damages in connection with such acts.
⑧ Users must personally verify their identity with their own information and must not have others do so or expose verification codes or other information.
Article 21 (Notification to Users)
① When the Company provides notification to Users, unless otherwise specified in these Terms, it may be done via the E-mail provided by the User.
② For notifications to an unspecified number of Users, the Company may substitute individual notification by posting on the Service bulletin board, etc.
Article 22 (Termination of Service Use)
① When a User wishes to terminate the service agreement, the User may apply for termination through the termination methods guided on the website or app.
② When a termination application is received, the Company shall terminate the User's use of the Service at the time desired by the User.
③ When a User terminates the agreement, the User's personal information shall be deleted immediately upon termination, except where the Company may retain member information in accordance with applicable law and the Privacy Policy.
Article 23 (Restriction of Service Use)
① The Company may restrict service use or terminate the service agreement in stages such as warning, temporary suspension, or permanent suspension when a User violates obligations under these Terms or interferes with the normal operation of the Service, in accordance with the usage restriction policy. However, if it is confirmed that a User has grounds under Article 6, Paragraph 1, or if a User engages in or aids and abets illegal acts in connection with service use, the Company may immediately impose permanent suspension or terminate the service agreement.
② When a User has not used the Service for one year or more consecutively, the Company may take necessary measures in accordance with the Information and Communications Network Act and may restrict use for the protection and operational efficiency of member information.
③ When restricting service use or terminating the agreement under this Article, the Company shall notify the User in accordance with Article 22.
④ Users may file objections to service suspension or other usage restrictions related to service use under this Article in accordance with the procedures determined by the Company, and the Company shall immediately resume service use when it determines that the User's objection is justified.
Chapter 5: Miscellaneous
Article 24 (Damages)
① If Users cause damage to the Company by violating the provisions of these Terms, the violating Users must compensate for all damages to the Company.
② When the Company receives claims for damages, lawsuits, or other objections from third parties other than the relevant User due to the User's illegal acts or violation of these Terms in the course of using the Service, the User shall indemnify the Company at their own responsibility and expense, and if the Company is not indemnified, the User shall compensate the Company for all damages arising therefrom.
Article 25 (Disclaimer)
① The Company shall be exempt from responsibility for providing the Service when unable to provide the Service due to force majeure such as natural disasters or similar events.
② The Company shall not be liable for service disruptions caused by reasons attributable to the User.
③ The Company shall not be liable for loss of expected revenue from using the Service, nor for damages caused by materials obtained through the Service. The Company shall not be liable for the accuracy or content of posts (including reviews, service evaluations, travel-related content, etc.) posted by Users.
④ The Company has no obligation to intervene in disputes arising between Users or between Users and third parties through the Service, nor is it liable for any damages arising therefrom.
⑤ The Company shall not be liable for damages arising from any of the following, unless there is intent or gross negligence on the part of the Company, its officers and employees, or the Company's agents:
(1) Damages arising from false or inaccurate member information
(2) Personal damages arising in the course of accessing and using the Service
(3) Damages arising from all illegal access to or illegal use of the server by third parties
(4) Damages arising from all illegal interference with or interruption of transmission to or from the server by third parties
(5) Damages caused by all viruses, spyware, and other malicious programs illegally transmitted or distributed, or caused to be transmitted or distributed, by third parties using the Service
(6) Damages arising from errors, omissions, omissions, or destruction of transmitted data
(7) Various civil and criminal liabilities arising from defamation or other illegal acts in the course of registering user status information and using the Service between Users
Article 26 (Dispute Resolution and Jurisdiction)
The laws of the Republic of Korea shall apply to these Terms and disputes between the Company and Users, and the court having jurisdiction over the Company's address shall be the court of jurisdiction.
Addendum
These Terms shall be effective from January 2, 2025.